Seven areas, each a complete tool.
A workspace is a business, not a single inbox. Each area below has its
own dashboard, its own limits, and its own permissions — but they all
feed the same wallet and audit trail.
C
Content and social
Channels · Strategies · Posts
Everything published, planned and measured per channel. Each
connected profile is a channel: its own positioning, its own cadence,
its own results.
- Instagram — DMs, comments, posts, automations and an AI agent.
- Telegram — bot channels and scheduled messages with a send queue.
- WordPress — connected sites for long-form publishing.
- Strategies — themes and cadence per channel, drafted by AI.
S
Support and reviews
Tickets · Reviews · Categories
One shared inbox instead of several private ones. Tickets carry a
status, an assignee and a category; when a conversation closes it can
be rated, which turns service quality into a metric.
- Ticket inbox with oldest-unanswered ordering and realtime updates.
- Categories the customer picks when they write in.
- 1–5 star ratings and written reviews, aggregated per business.
- Email, webhook and push notifications for the team.
K
Campaigns and link tracking
Campaigns · Tracked links · Web analytics
A campaign is the plan; a tracked link is the instrument that
measures one placement inside it. Every click is recorded against
both, so results are readable at either level.
- Short tracked URLs per placement, with UTM source, medium and campaign.
- Pageviews, unique visitors, events and conversion rate.
- Breakdowns by campaign, referrer, UTM field and origin.
- Event links for click-through counting without a landing page.
B
Billing, wallet and AI credit
Subscriptions · Wallet · AI usage · Ledger
AI work costs real money per request, so it is metered rather than
bundled. Every request is charged to a credit wallet and written to a
ledger you can audit line by line.
- Plans with included credit, seat limits and channel limits.
- Credit wallet for AI, separate income wallet for earnings.
- Usage history showing model, token counts and amount charged.
- Full transaction ledger: charges, transfers, commissions, payouts.
P
Promoters
Earnings · Payouts
The people who spread your campaigns are a distinct group from your
customers. They get their own view of what their traffic earned, and
a payout path that does not involve a spreadsheet.
- Promotion earnings accumulate in the income wallet.
- Transfer to credit whenever the credit balance runs low.
- Payout requests with a configurable minimum.
- Commissions recorded per entry, with their source.
A
Affiliate programme
Referral link · Referrals · Commissions
A different business from promotion: an affiliate earns by bringing
another business onto OfferBite, not by running a campaign. The two
share a wallet but nothing else.
- One referral link and code per affiliate.
- Attribution when a referred business signs up.
- Commission on every payment that business makes.
- Separate reporting from campaign promotion.
T
Team and roles
Seats · Members · Permissions
A seat is one person who can sign in to this business. A role decides
which areas they see and which actions they may take, so nobody
inherits more access than the job requires.
- Invite, deactivate and reassign team members.
- Roles scoped per area: tickets, reviews, publishing, campaigns.
- Seat limits follow the plan and are shown before you invite.
- Full admin as a role, not as a special account.